MD-TDP1-ADaS+SSG - 椟鹄知识

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====== MD-TDP1-ADaS+SSG ======

Associate Dialogue and Staffing + Setting SMART goals

Trainer: Cai Caro

===== Agenda =====

Day1
  * Opening & course overview
  * Conducting effective associate dialogs 
     * 4 perspectives 
     * 5 tips 
     * 6 steps
  * Talent dialog: attract the talents
  * Onboarding dialog: support the new hires
  * From GPD to People Dialogs
  * Contribution Dialog: empower the associates 
     * Coaching with strengths orientation 
     * Setting contribution goals

Day 2
  * Review of day
  * Contribution Dialog (cont.): -Setting contribution goals - Providing forward-looking feedback -Addressing underperformance 
  * Development Dialog: develop the people
  * Summary & action planning


===== Conducting effective associate dialogs=====

==== 4 perspectives ====

The Inner Management Team
  * Entrepreneur 公司代表
  * Content Expert 内容专家
  * Team Coach 团队教练
  * Concerned human being 独立个体


Entrepreneur公司代表 (WHAT and WHY)
  * Company's strategy and purpose
  * Result/key task-oriented
  * Cost, effectiveness
  * Opportunity / threat, benefit / loss

Content Expert 内容专家 (HOW)
  * Dialogue on feasibility, process, plan, resource, needed capabilities, quality, efficiency
  * How to optimize
  * How to solve problem

Team Coach 团队教练 (WE)
  * Support team collaboration 
  * Develop team strengths
  * Discuss team benefits
  * Dialogue with open questions
  * Show appreciation
  * Motivate associate

Concerned Human Being 独立个体 (I)
  * Express own emotion, feeling, attitude, subjective perspectives


This chapter links to <My leadership style >

==== 5 tips ====

5 dialog tips for the leader
  * Tip #1: Find the right conversational mode
  * Tip #2: Establish rapport at the beginning of conversation
  * Tip #3: Ask lots of questions
  * Tip #4: Show empathy
  * Tip #5: Give the associate time to think. Enjoy the silence!


** Find the right conversational mode **

Dialogue mode, not telling mode 



** Establish rapport at the beginning of conversation **

What is rapport?
  * A trusting relationship between people that is characterized by mutual appreciation and understanding. 
  * It enables an open conversation.
  * It needs to be re-enforced at every contact




** Ask lots of questions **

The power of questions:
  * Discover new perspectives and personal resources
  * Improve self-reflection
  * Encourage forward-looking thinking
  * Steer the flow of conversation
  * Show appreciation and interest
  * Help you acquire new knowledge

What is the best way to establish rapport?
  * Come straight to the topic
  * Ask how the person is feeling
  * Ask about goal achievement
  * Share what you have particularly enjoyed recently
  * Ask questions about what the person is currently working on
  * Discuss what is important for the current conversation
  * Listen to what the person says

** Show empathy **

Empathy: putting oneself in another’s shoes.

The ability to understand and share the feelings of others. It involves recognizing and responding to the emotional
states of other people.

**Give the associate time to think. Enjoy the silence!**


==== 6 steps ====

  - Establish contact
  - Name the topic
  - Talk about it
  - Find a solution
  - Find a agreement
  - End the conversation


===== Talent dialog: attract the talents =====

==== Voices from the outside ====
  * Sell job opportunities with attendees at tech summits and forums
  * Keep an eye on the talents in the market, even though you don’t have an open headcount now
  * After interview with candidates, build connection through WeChat, regularly have dinner and tea for talent attraction
  * Everyone in the company is a recruiter
  * Business leaders know better who are the top talents in their markets


==== 三个常见问题 ====

  * 博世里面内卷厉害吗？
  * 博世是一个真正的创新型的组织吗？
  * 在新能源、AI时代，博世还有竞争力吗？





===== Onboarding dialog: support the new hires =====


==== Expected outcomes ====

  * Deliver performance
  * Integrate into organization
  * Enjoy working here


==== Key elements of onboarding dialogs ====

  * Big picture of the company and business
  * Performance expectations during probation
  * Introduction of team and networks
  * Learning and development plan
===== From GPD to People Dialogs =====


Reinforcing performance culture with the new People Dialogs in the spirit of "LEAD WORK WIN #LikeABosch"


{{:tdp_1:pasted:20250218-140251.png}}

MARKET VIEW*
  * Performance is more than goal achievement
  * Intensified feedback loops
  * Positive association with high- performance culture
  * Simplified administration processes


People Dialogs
  * Focus on CONTRIBUTION: Results | Collaboration | Learning
  * Includes celebration of successes, strengths and learning
  * Implementation of real-time feedback function
  * Reduced complexity, less routing steps, Improved UX Design, all-year editable


===== Contribution Dialog =====

  * We still track goals
  * We still value competencies
  * We add space for what people need


Leadership Approach Needed
  * Focus on individual contribution to team success
  * Strength-based coaching
  * Practical development measures
  * Forward-looking feedback
  * Addressing of underperformance


=== Coaching with strengths orientation ===


专注运用自身优势的人：
  * 生活质量高3倍
  * 工作敬业程度高6倍


<note>优势 Strengths = 才干 Talent X 承诺 Commitment</note>

  * 优势：能够在优秀水平上稳步表现的能力
  * 才干：自然地思考、感觉或行为模式
  * 承诺：投入在实践，发展，学习上的时间

== Five Clues to discovering talent ==

  * 无限向往, Infinite longing， What type of activities naturally attract you?
  * 一学就会, Master w/o much effort， What activities do you seem to be able to quickly master?
  * 行云流水, Natural and smooth, Are there any projects that you can quickly get into and feel very smooth throughout the entire process?
  * 胜人一筹, Being superior to others, In what aspects do you seem to naturally do better than others? 
  * 乐在其中, Find pleasure in it, What kind of activities bring you great joy, whether while you are doing it or just finished, and you can't help but think, 'When can I do it again?'?

== CliftonStrengths® ==

  - Relationship Building关系建立
    * Live for the present活在当下
    * Talk with people going through difficult situations与遇到困难的人交谈
    * Examine the unique qualities ofeachperson考察每个人的独特品质
    * Respond to things as they occur对发生的事情做出回应
    * Let others know without words that know how they feel不用言语就能让他人知道我理解他们的感受
    * Figure out how different people can work together productively找出让不同的人有效合作的方法
    * Feel connected with all of life感觉与生命所有的方面有连结
    * Give praise给予赞赏
    * Inspire people to take action激励人们采取行动
    * Build bridges between people of different cultures or experiences在不同文化或经验的人之间架起桥梁教练
    * Help others explain their thoughts帮助他人解释自己的想法
    * Make workfun让工作变得有趣
    * Coach教练
    * Accept all people as they are接受所有人本来的样子
    * Stay in contact with my friends与我的朋友们保持联系
    * Teach people教导人们
    * Include people who feel left out接纳那些感到被冷落的人
  - Influencing影响力
    * Deliverresults交付成果
    * Help others see their strengths帮助他人看到自己的优势
    * Meet new people结识新朋友
    * Inspire people to commitment激励人们做出承诺
    * Associate with people who appreciate my strengths与欣赏我优点的人交往
    * Learn as much as I can about the people I meet尽可能多地了解我遇到的人
    * Stay in the "public eye"留在“公众视线”中
    * Control my life掌控我自己的生活
    * Stay calm in difficult situations在艰难的情况下保持冷静
    * Push people to action推动人们采取行动
    * Persuade others说服他人
    * Tell stories讲故事
    * Win the approval ofothers赢得他人的认同
    * Compare my performances to those of others将我的表现与其他人的表现进行比较
    * Take on significant challenges接受重大挑战
  - Strategic Thinking战略思维
    * Search for the reasons and causes查找原因和起因
    * Envision the things I want and desire想象我想要和渴望的东西
    * Think and study思考和学习
    * Find experts to help寻找专家帮助
    * Join brainstorming sessions参加头脑风暴会议
    * Strive to know more努力了解更多
    * Discuss history and itslessons讨论历史及其教训
    * Collect and archive all kinds of information收集和归档各种信息
    * Choose the best alternatives选择最佳替代方案
    * Use history to explain my position用历史来解释我的立场
    * Discover new information发现新信息
    * Find new ways to do things寻找新的做事方式
    * Create pictures and plans for the future为未来创建愿景和计划
    * Participate in intellectual discussions, especially philosophical discussions参与智力讨论，尤其是哲学讨论
    * Discover patterns in data发现数据中的模式
    * Inspire people about what could be激励人们思考未来可能发生的事情
    * Lean new things学习新事物
  - Executing执行力
    * Achieve my goals实现我的目标
    * Actaccording to my beliefs按照我的信仰行事
    * Selectively distribute praise and recognition有选择地给予赞美和认可
    * Do what is expected of me each day每天做别人期望我做的事
    * Stay busy all the time始终保持忙碌
    * Volunteer for causes I believe in为我所信仰的事业做志愿者
    * Create order and safety in mylife在我的生活中创造秩序和安全感
    * Help people solve their problems帮助人们解决问题
    * Work hard努力工作
    * Have clear rules that everyone follows制定每个人都要遵守的明确规则
    * Establish routines and建立例行程序和流程
    * Overcome obstacles克服障碍
    * Keep track of several balls in the air at the same time同时跟进多件事情
    * Treat all people the same平等对待所有人
    * Concentrate until the job gets done集中注意力直到工作完成
    * Organize a big event or celebration组织大型活动或庆祝活动
    * Check people out carefully before revealing confidentialinformation在透露机密信息之前，仔细检查人员
    * Do things right正确地做事
    * Plan new programs规划新项目
    * Follow upon the details跟进细节
    * Follow through with what I said I would do对我说过我会去做的事显进到底


| Top 5 tasks in my current role  | My strengths identified | Topics or tasks derived from my strengths |
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Process: discovering strengths and matching tasks with strengths Coaching with strengths orientation
  - Identify strengths in your experience & professional expertise
  - Discover your talents ( “5 clues to discovering talent” + “Behavior list”)
  - Identify the top 5 tasks in your current role (impact, time spent, etc.)
  - Draw lines to match each task with the strengths that help you accomplish that task
  - Reflect why some tasks motivate you while others do not
  - Explore new tasks that will further utilize your strengths, particularly the unused ones

=== Setting contribution goals ===


  - SMART
  - Category
    * Results
    * Collaboration
    * Learning 
=== Providing forward-looking feedback ===

=== Addressing underperformance ====
 
===== Development Dialog: develop the people =====

===== Summary & action planning =====
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