TDP1_COM_Reading_Fundamentals & Techniques

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====== TDP1_COM_Reading_Fundamentals & Techniques ======

===== Communication Models =====
==== Human Communication – 5 Axioms ====

<note tip>Communication is understood as behavior in any kind of interpersonal situation, not only words but also the speech’s tone and speed, pauses, laughter and sighing, posture, body language, gestures and facial expressions.</note>

  - The impossibility of not communicating
  - The content and relationship aspects of communication
  - The punctuation of a series of events (cause or effect)
  - Digital and analog communication
  - Symmetric and complementary interactions: Similarity and disparity
==== Iceberg Model ====

{{:tdp_1:md-tdp1-com:pasted:20240805-121922.png}}
===== Communication: Fundamentals =====

==== Individual island ====

Each person experiences the world and people in his environment subjectively – on the basis of his individual life experiences and personal circumstances. Everyone lives on their own island.

What a “sender” is expressing in writing, language, gestures and facial expression may be completely clear to him. But the “receiver” always hears, reads or sees this information on the basis of his own personal experience of life and communication. He can only understand the message through the filter of his own “internal map”. The meaning that he gives to the sender’s words and gestures may match what the latter wanted to express – but it may also differ considerably.
==== The cascade of possible misunderstandings and problems ====

thought/intended   __is not__        said/written

said/written       __is not__        heard/read

heard/read         __is not__        understood

understood         __is not__        agreed with

agreed with        __is not__        implemented



==== Communicating in a cooperation-based way ====

  * The participants accept one another in their respective roles and treat each other with fairness and appreciation.
  * Differences in hierarchy are not blurred or concealed in this process: the manager remains the manager, the employee remains the employee.
  * Communication between equals (as human beings of equal value and on the same level, despite hierarchical differences).
  * Participants continue to respect each other even in the event of conflict.
===== Communication: The Four Aspects of a Message =====


{{:tdp_1:md-tdp1-com:pasted:20240805-122543.png}}
==== Core statements ====

{{:tdp_1:md-tdp1-com:pasted:20240805-122622.png}}


  - Most day to day work discussions are focused on factual information (blue). While people are exchanging factual information, communication is also happening on three other levels that are critically important for communication to move forward successfully. Often, they are only recognizable indirectly (through non-verbal signals/body language), e.g. intonation, facial expression, gestures or demeanor.
  - The sender always reveals something of himself: Self-revelation (green).
  - At the same time, he expresses the nature of the relationship and what he thinks of his conversational partner: Relationship (yellow).
  - He says or shows more or less clearly what he wants the receiver to do: Appeal (red).
==== We speak with four “beaks” and hear with four ears ====

==== Core requirements in communication ====

==== Body language ====

==== Active listening ====

==== Six steps in a conversation ====

===== Cooperation: Fundamentals =====

==== Cooperating as a team ====

==== Characteristics of a high-performance Cooperation ====
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