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目录
MD-TDP-LMT
Leading my team-B
Learning Objectives
- Understand better your role within a team
- Gain greater insight to what's happening in your team
- Become aware of the strengths and challenges within your team
- Determine how to develop your team according to the demands of the stakeholders
- Reflect on how you behave when decisions must be made and learn different approaches to delegate decision-making
- Become familiar with the various challenges inherent in phases of change
Day 1: Me&My Team
LMT fundamentals
What is a team: 2 or more persons come together for a common purpose and who are mutually accountable for results
High performing team
- Safe to voice opposite or different opinions, to take risks and ask judgment-free questions
- Team members get things done on time and meet expectations
- Clear goals and well defined roles in the team
- Work is personally important
- Team believes work is purposeful and positively impact greater good
Team stages & key leadership actions
- Forming stage (Orientation)
- Characteristics
- Uncertainty and confusion
- Cautious
- Formal
- Polite
- Tense
- Actions
- Clearly state goals and limits
- Let team members get to know each other
- Build support and trust
- Allow distance
- Storming stage (Confrontation)
- Characteristics
- Disagreements on priorities
- Power struggle
- Clique forming
- Labored progress
- Subliminal conflicts
- Either/or discussions
- Actions
- Allow commotion
- Find shared goals
- Address conflicts and support problem solving
- Emphasize common ground
- Be interior and foreign minister
- Norming stage (Integration)
- Characteristics
- Team spirit
- Norms and rules followed
- Real work begins
- Confrontations of opinion
- Esteem and acceptance
- Open exchange and discussion
- Actions
- Adhere to rules
- Establish rituals
- Delegate responsibility
- Be a team player, acting foremost as ambassador
- Establish give and take duties
- Production stage (Production)
- Characteristics
- Behavior stabilized
- Aim for the same goal together
- Recognition, acceptance and appreciation
- Integration of personal interests and strengths
- Optimization
- Actions
- Promote reflection and optimization
- Promote independence
- Celebrate successes
Team effectiveness model
Team assessment
Team Forming Stage
Knowing your members
Day2:Improving Performance
Team Forming Stage
Knowing your members
Winning supports from others
Team Storming stage
Understanding conflict
TKI approaches
Resolving conflicts
Day3:Sustaining Performance
Resolving conflicts
Team Norming stage
Delegation poker
Team Performing Stage
Why resisting changes
Facilitating change
Wrap up
Summary
Learning transfer
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