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目录
MD-TDP-LMT
Leading my team-B
Learning Objectives
- Understand better your role within a team
- Gain greater insight to what's happening in your team
- Become aware of the strengths and challenges within your team
- Determine how to develop your team according to the demands of the stakeholders
- Reflect on how you behave when decisions must be made and learn different approaches to delegate decision-making
- Become familiar with the various challenges inherent in phases of change
LMT fundamentals
What is a team: 2 or more persons come together for a common purpose and who are mutually accountable for results
High performing team
- Safe to voice opposite or different opinions, to take risks and ask judgment-free questions
- Team members get things done on time and meet expectations
- Clear goals and well defined roles in the team
- Work is personally important
- Team believes work is purposeful and positively impact greater good
Team stages & key leadership actions
- Forming stage (Orientation)
- Characteristics
- Uncertainty and confusion
- Cautious
- Formal
- Polite
- Tense
- Actions
- Clearly state goals and limits
- Let team members get to know each other
- Build support and trust
- Allow distance
- Storming stage (Confrontation)
- Characteristics
- Disagreements on priorities
- Power struggle
- Clique forming
- Labored progress
- Subliminal conflicts
- Either/or discussions
- Actions
- Allow commotion
- Find shared goals
- Address conflicts and support problem solving
- Emphasize common ground
- Be interior and foreign minister
- Norming stage (Integration)
- Characteristics
- Team spirit
- Norms and rules followed
- Real work begins
- Confrontations of opinion
- Esteem and acceptance
- Open exchange and discussion
- Actions
- Adhere to rules
- Establish rituals
- Delegate responsibility
- Be a team player, acting foremost as ambassador
- Establish give and take duties
- Production stage (Production)
- Characteristics
- Behavior stabilized
- Aim for the same goal together
- Recognition, acceptance and appreciation
- Integration of personal interests and strengths
- Optimization
- Actions
- Promote reflection and optimization
- Promote independence
- Celebrate successes
Team effectiveness model
GRIP
- Goal
- Roles
- Interaction
- Processes
Team assessment
Team Forming Stage
Knowing your members
Winning supports from others
Team Storming stage
Understanding conflict
TKI approaches
Resolving conflicts
Team Norming stage
Delegation poker
Team Performing Stage
Why resisting changes
Facilitating change
Wrap up
Summary
Learning transfer
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