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MD-TDP-LMT

Leading my team-B

Learning Objectives

  1. Understand better your role within a team
  2. Gain greater insight to what's happening in your team
  3. Become aware of the strengths and challenges within your team
  4. Determine how to develop your team according to the demands of the stakeholders
  5. Reflect on how you behave when decisions must be made and learn different approaches to delegate decision-making
  6. Become familiar with the various challenges inherent in phases of change

LMT fundamentals

What is a team: 2 or more persons come together for a common purpose and who are mutually accountable for results

High performing team

  1. Safe to voice opposite or different opinions, to take risks and ask judgment-free questions
  2. Team members get things done on time and meet expectations
  3. Clear goals and well defined roles in the team
  4. Work is personally important
  5. Team believes work is purposeful and positively impact greater good

Team stages & key leadership actions

  1. Forming stage (Orientation)
    • Characteristics
      • Uncertainty and confusion
      • Cautious
      • Formal
      • Polite
      • Tense
    • Actions
      • Clearly state goals and limits
      • Let team members get to know each other
      • Build support and trust
      • Allow distance
  2. Storming stage (Confrontation)
    • Characteristics
      • Disagreements on priorities
      • Power struggle
      • Clique forming
      • Labored progress
      • Subliminal conflicts
      • Either/or discussions
    • Actions
      • Allow commotion
      • Find shared goals
      • Address conflicts and support problem solving
      • Emphasize common ground
      • Be interior and foreign minister
  3. Norming stage (Integration)
    • Characteristics
      • Team spirit
      • Norms and rules followed
      • Real work begins
      • Confrontations of opinion
      • Esteem and acceptance
      • Open exchange and discussion
    • Actions
      • Adhere to rules
      • Establish rituals
      • Delegate responsibility
      • Be a team player, acting foremost as ambassador
      • Establish give and take duties
  4. Production stage (Production)
    • Characteristics
      • Behavior stabilized
      • Aim for the same goal together
      • Recognition, acceptance and appreciation
      • Integration of personal interests and strengths
      • Optimization
    • Actions
      • Promote reflection and optimization
      • Promote independence
      • Celebrate successes

Team effectiveness model

GRIP

  • Goal
  • Roles
  • Interaction
  • Processes

Team assessment

Team Forming Stage

Knowing your members

Belbin Team Roles

  1. Plant智多星
    • Tends to be highly creative and good at solving problems in unconventional ways.
    • Strengths: Creative, maginative, free-thinking, generates ideas and solves difficult problems.充满创意,富想象力,不会墨守成规,善于解决疑难。
    • Allowable weaknesses: Might ignore incidentals, and maybe too preoccupied to communicate effectively.忽略现实琐事,过分沉迷于自我思维而未能有效表达。
    • Don't be surprised to find that: They could be absent-minded or forgetful.心不在焉、健忘的
  2. Monitor Evaluator审议员
    • Providesa logical eye,making impartial judgements where required and weighs up theteam'soptionsin adispassionateway.Strengths:Soberstrategicand discerning.Seesalloptionsand judgesaccurately.深思熟虑,精于谋略,辨识力强。周详考虑选项,判断准确。Allowableweaknesses:Sometimeslacksthedriveandabilityto inspireothersandcanbeoverlycritical.可能欠缺鼓舞他人的动力和能力:可能过于批评Don'tbesurprisedtofind that:They couldbe slowtocometodecisions.决策慢
  3. Specialist专业师
    • Bringsin-depthknowledgeofakey area to theteam.Strengths:Single-minded,self-starting anddedicated.Theyprovidespecialistknowledgeandskills.专心致意主动自觉,全情投入。能够提供不易掌握的专门知识和技能。Allowableweaknesses:Tendstocontributeonanarrowfrontandcandwellonthetechnicalities.只能在有限范围内做出贡献,沉迷于个人专门兴趣。Don'tbesurprisedtofindthat:Theyoverloadyouwithinformation.给子过多信息
  4. Implementer执行者
    • Neededtoplanaworkablestrategyandcarryitoutasefficientlyaspossible.实际,可堪信赖,有效率。能够采取实际步骤和行动。Strengths:Practical,reliable,eficient.Turnsideasintoactionsandorganizesworkthatneedstobedone.注重机会时反应迟缓。Allowableweaknesses:Canbeabitinflexibleandslowtorespondtonewpossibilities.可能欠缺弹性,面对新Don'tbesurprisedtofindthat:Theymightbeslowtorelinquishtheirplansinfavorofpositivechanges.面对有利变化时可能无法快速调整计划
  5. Completer Finisher完成者
    • Mosteffectivelyusedattheendoftaskstopolishandscrutinizetheworkforerrors,subjectingittothehigheststandardsof qualitycontrol.Strengths:Painstaking,conscientious,anxiousforperfection.Searchesouterrors.Polishesandperfects.勤勉苦干,忠诚尽责,渴求完美。善于发现错漏,能够把事情改进和办妥。Allowableweaknesses:Canbeinclinedtoworryunduly.andreluctanttodelegate.倾向过分焦虑,不愿别人介入自己的工作。Don'tbesurprised tofindthat:Theycouldbeaccusedof taking theirperfectionismtoextremes.可能过于追求完美
  6. Shaper推进者
    • Provides the necessary drive to ensure that the team keeps moving and does not lose focus or momentum. Strengths:Challenging,dynamic,thrivesonpressure.Hasthedriveandcouragetoovercomeobstacles.善于Providesthenecessary drivetoensurethat theteamkeepsmovinganddoesnotlosefocusormomentum.推动,充满活力,能够承受压力。具备克服障碍的驱动力和勇气。Allowableweaknesses:Canbepronetoprovocation,andmaysometimesoffendpeople'sfeelings.动较触怒别人,可能会冒犯他人。thingsdone.推动事情的过程可能过于础逼人和情绪化
  7. Coordinator协调者
    • Strengths:Mature,confident,identifiestalent.Clarifiesgoals.成熟、自信,伯乐。澄清目标。Neededtofocusontheteam'sobjectives,drawoutteammembersanddelegateworkappropriately.Allowableweaknesses:Canbeseen asmanipulative andmightoffload theirownshareof thework.或会被视为玩弄手段,推卸个人职责。Don'tbesurprisedtofindthat:Theymightover-delegate,leaving themselveslittleworktodo.可能过于授权让自己无事可做
  8. Team worker凝聚者
    • Strengths:Co-operative,perceptiveanddiplomatic.Listensandavertsfriction.衷诚合作,态度温和,感觉敏Helpstheteamtogel,usingtheirversatilitytoidentifytheworkrequiredandcompleteitonbehalfof theteam.锐,待人圆滑。聆听及采纳意见,避免磨擦。Allowableweaknesses:Canbeindecisiveincrunchsituations andtendstoavoidconfrontation.紧迫情况下可能优柔寡断,甚至逃避Don'tbesurprisedtofindthat:Theymightbehesitant tomakeunpopulardecisions.可能犹豫作出不受欢迎的决策
  9. Resource Investigator外交家
    • Strengths:Outgoing,enthusiastic,good in communication.Explores opportunities and develops contacts.外Usestheir inquisitivenaturetofindideastobringbacktotheteam.向、热诚,善于沟通。能够探索新机会,开拓对外联系。Allowableweaknesses:Mightbeover-optimistic,andcan lose interestoncetheinitialenthusiasm haspassed.过分乐观,一旦初期的热忧减退,可能会失去兴趣。Don'tbesurprisedtofindthat:Theymightforget tofollowuponalead.可能忘记维续跟进

Winning supports from others

Team Storming stage

Understanding conflict

TKI approaches

Resolving conflicts

Team Norming stage

Delegation poker

Team Performing Stage

Why resisting changes

Facilitating change

Wrap up

Summary

Learning transfer
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